Interview With Steve Walker

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Continuing with our May guest interview series, on this week’s 2X Podcast episode I had the chance to interview good friend of mine, Steve Walker. He’s the President of Walker Information and an icon in ‘customer experience’ research.

Steve shares the importance of your customer’s experience with your company and gives you insight and some tips on how you can begin to improve it.

Steve also has his own podcast you should try out, The CX Leader Podcast, available on iTunes. 

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/the2xpodcast/2xP_05-10-18.mp3″ title=”What Is Your Customer’s Experience With You?” artist=”The 2X Podcast” image=”http://billcaskey.com/wp-content/uploads/2017/02/2XPodcast-SPP.png” color=”#a89432″ background=”#33343a” social_linkedin=”true” social_email=”true” ]

Episode #498: How To Prospect When You Are Burned Out

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In this episode of The Advanced Selling Podcast, sales trainers Bill Caskey and Bryan Neale take a question from a listener and client, who asks about issues inside her company that aren’t going well.

The listener explains that she constantly has to get involved in operational and account management issues, which gets her away from her true role, business development. She is also experiencing some burn out over this dilemma.

On this episode, Bill and Bryan give her some advice on all three areas and some takeaways you might be able to use in your business.

Also mentioned in this podcast:

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Interview With Kendra Lee

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This is part 1 of our May interview series where I feature sales and achievement experts.

On this week’s episode of The 2X Podcast, I speak with Kendra Lee (www.klagroup.com). She is a renowned expert in helping sales teams formulate lead generation campaigns.

Her book, The Sales Magnet, is epic and one you should have on your desk at all times. Enjoy Kendra…

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/the2xpodcast/2xP_05-03-18.mp3″ title=”How to Grow Your Business Without Cold Calling – Kendra Lee” artist=”The 2X Podcast” image=”http://billcaskey.com/wp-content/uploads/2017/02/2XPodcast-SPP.png” color=”#a89432″ background=”#33343a” social_linkedin=”true” social_email=”true” ]

How Often Do We Buy into False Assumptions?

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It’s ridiculous how many assumptions we buy into throughout our life.

Assumptions are healthy. They allow us to navigate the world while not thinking about each and every decision. HOWEVER, the curse of that is that we assume things to be true that just aren’t. On this episode of The 2X Podcast, Bill gives you some deeper things to think about when it comes to our judgment and beliefs. You’ll begin to realize where you buy into old thinking.

He’ll also detail a handful of these assumptions that you must alter if you are to 2X your income this year.

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/the2xpodcast/2xP_01.16.17.mp3″ title=”4 Ways Podcasting Can Help Your Business” artist=”The 2X Podcast” image=”http://billcaskey.com/wp-content/uploads/2017/02/2XPodcast-SPP.png” color=”#a89432″ background=”#33343a” social_linkedin=”true” social_email=”true” ]

Where Are You Taking Them? (Part 4)

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This is part 4 of 4 in Bill’s coaching path series.

The question Bill asks on this week’s episode is, “Where Are You Taking Your Prospect?”

Do you know? Have you sketched it out?

Bill walks through a 3-part exercise that will help you get a bit clearer on the methodology of this.

You can also download a freebie printable at billcaskey.com/79download.

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/the2xpodcast/2xP_04-26-18.mp3″ title=”Where Are You Taking Them? (Part 4)” artist=”The 2X Podcast” image=”http://billcaskey.com/wp-content/uploads/2017/02/2XPodcast-SPP.png” color=”#a89432″ background=”#33343a” social_linkedin=”true” social_email=”true” ]
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Episode #496: Paradigm Blindness

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On this episode of The Advanced Selling Podcast, sales trainers Bill Caskey and Bryan Neale discuss a concept they experience far too often with their own clients, Paradigm Blindness.

We all have a certain way we do things and we become locked in to those ways. We become blind to change and don’t consider other ways to achieve greater success.

Bill and Bryan give you some tips on how to identify your own Paradigm Blindness and some ideas on how you might go about getting out of it.

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/billcaskey01/18-04-23-496_ParadigmBlindness.mp3″ title=”Episode #496: Paradigm Blindness” social=”true” social_twitter=”true” social_facebook=”true” social_linkedin=”true” social_email=”true”]

Do You Have Any Trust In Your Ideas? (Part 3)

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This is part 3 of our series on Bill’s coaching path.

Today on The 2X Podcast, Bill shares a personal story of a struggle he has – trusting ideas. He shares what the origin of this is for him and he shares a commitment he’s willing to make in order to help you.

He wants you to send him your idea, no matter how wild it is to: bcaskey@caskeytraining.com.

This offer good through June 30, 2018. He will read it and react to it quickly. Put the word: “IDEA” in the subject line to make sure it gets through quickly.

This is all part of you trusting your ideas. Get your next idea to him right away!

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/the2xpodcast/2xP_04-19-18.mp3″ title=”Do You Have Any Trust In Your Ideas? (Part 3)” artist=”The 2X Podcast” image=”http://billcaskey.com/wp-content/uploads/2017/02/2XPodcast-SPP.png” color=”#a89432″ background=”#33343a” social_linkedin=”true” social_email=”true” ]

Episode #495: The Dreaded Commodity Dungeon

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On this episode of Advanced Selling Podcast, Bill and Bryan take a listener call from Paula who poses the question of, “how we extract ourselves from the commodity dungeon with our pricing and our offer.”

The guys tackle Paula’s question head on and acknowledge that it happens to virtually every company, and maybe even in every sales process.

The customer sees the same things from other vendors, but doesn’t see the uniqueness and differences, and it’s up to you to decide how to portray them.

The guys give several tips and exercises on things you can do to help get in touch with your true value, and then some ideas on how to communicate it.

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/billcaskey01/18-04-16-495_Commodity.mp3″ title=”Episode #495: The Dreaded Commodity Dungeon” social=”true” social_twitter=”true” social_facebook=”true” social_linkedin=”true” social_email=”true”]

When the Game Changes and You Aren’t Ready (Part 2)

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This is part 2 of our 4 part series on Bill’s coaching journey.

On this episode of The 2X Podcast, Bill shares two different coaching calls that he had with clients. The first call was from a high performer who dropped suddenly into an emotional funk and was not sure how to extract herself from it.

And the other call, was from a long time client of Bill’s, who’s company totally changed the game of how commission was paid – and he’s now in a bad mental state.

Bill gives you the advice he gave for both callers.

Also mentioned in this podcast:

[smart_track_player url=”http://traffic.libsyn.com/the2xpodcast/2xP_03-12-18.mp3″ title=”When the Game Changes and You Aren’t Ready (Part 2)” artist=”The 2X Podcast” image=”http://billcaskey.com/wp-content/uploads/2017/02/2XPodcast-SPP.png” color=”#a89432″ background=”#33343a” social_linkedin=”true” social_email=”true” ]