Integrity Demands Integrity
You get what you tolerate. Agree. But how can you limit what you tolerate from others? You can tolerate nothing but high integrity and high intent from yourself. Here’s how it works: You go see a prospect hoping to sell something. You are behind this quarter and need the sale.
He begins his ‘lying dance’ which results in you reluctantly agreeing to quote him on your solution. You want to get out of the ‘game’ but you can’t. Why? Because you are operating out of :low integrity: which is why you can’t expect anything more from him. We can only get what we give. You had an intent going into the call that was about “selling him something to meet quota.” How high is that intent?
That’s why when the sales people I coach come to me and say their customer is lying to them, I always say “Why did you force him to lie to you?” You force the behavior you get. Later we’ll talk about how to adopt the “high intent” mentality.