Listening Is A Key To Wealth. Which Is Why So Few People Are Wealthy
“We have two ears and one mouth so we can listen twice as much as we speak.” –Epictetus.
I know we keep coming back to this whole ‘listening’ thing, but it’s twice as important as talking. Yet, when is the last time you met with your team to talk about listening? Probably seldom.
Instead what we do is talk a lot about:
- How to present
- How to pitch
- How to handle objections
Next time you meet as a team, spend 15 minutes on good questions to ask. Then go do it.
Short yet very engaging post Bill;) I believe listening, when done correctly, can give surprising outcomes. It can tell our customers that we care about them, that we are serious about our business, that we value them and that we are open to change and to their suggestions. Listening is also a great way to gain customer loyalty. Thanks for sharing.