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Is Your Smart Phone Hurting Your Customer Relationships?

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Brandon Gerard, one of our members of the Advanced Selling Podcast Linkedin group, asked a great question today and thought it was worth sharing:

“Is your smart phone hurting your customer relationships? I came across this great article, How Your Cell Phone Hurts Your Relationships by Scientific American, discussing how the presence of a smart phone causes people to trust you less if they see it sitting out next to you.”

We’d love to hear your thoughts on this! Click here to join in on the discussion.

You Less. Them More.

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“A great man is always willing to be little.” Not sure where I heard that first but it makes sense in sales.

Rather than playing the game of ‘impressing‘ the prospect (which we all do, albeit unintentionally), why don’t you aim to be “insignificant.”

Let their pains and dreams take center stage, instead of yours. It just might be that they develop so much rapport with you from being heard, they actually buy something.