Not many of us practice empathy. Our work with Hogan Assessments indicates that 80% of us have an “empathy deficiency.” Does your leader empathize? Probably not. But you can’t complain if you don’t practice it either.

Next time someone tells you something, don’t change the subject. Dig deeper. Ask them their feelings about the topic. And ask them “why” they feel that way. Don’t pry into their personal matters—just care enough to ask the next logical question. It’s profound what you’ll hear.