Arrogance seems to be a sure predictor of coming loss. I once knew a lady who was in line for a big promotion. She had pretty much counted on it happening. So she went into the last interview and her arrogance shone thru. All the leaders in the room saw a side of her they hadn’t seen before and she was passed over.

Do you get cocky in the sales process?

Do you ever say to yourself, “This is a no-brainer”?

Or, “This is a slam dunk.”

That’s the last thing you’ll hear before the word “On second thought, we’re not interested.”