Maximizing Your Customer Experience – From a Pro

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Have you ever thought about how you make your customers feel?

On this week’s Podcast, I had the privilege of sitting down with Brian Good, a client who’s doing exceptional work as a Senior Manager for Strategic Accounts for a telecommunications company.

From his 20 years of successful selling, he shares his lessons learned about developing a personal brand (Hint: it’s not just about your photos), time blocking for maximum efficiency, and why continued personal development is key.

You won’t want to miss what tips he has to give you. So, grab your headphones (and a #2 pencil) and join me on my interview with Brian Good!

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What’s Your Creative Outlet?

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Do you have a creative outlet? I know what you’re thinking, “I’m not the creative type.” Well, I believe we all have a creative side and I also believe we need to drastically improve it.

We are always hearing about, content marketing this and content marketing that. We need to create content just for us. Something that we can use as an outlet for our own ideas.

On this week’s Bill Caskey Podcast, I’ll give you ways you can begin creating your own Creative Outlet. NO EXCUSES!!

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Should You Have a Personal Brand – And Where Do You Begin?

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Recently I was interviewed by Sarah Lynn Wallace founder of @thisisherexchange. She is an up-and-coming social media star who seeks out experts on sales, marketing and social. She and I did about a 30-minute discussion that ran the gamut from ‘should I have a personal brand?’ to ‘how should I think about it?’ and we discussed ‘how do I begin to build it?’

We put some clips of the interview up on the platforms, but here is the entire interview. It’s about 30 minutes, so grab a beverage and enjoy!

Bill Caskey

Episode #530: How Soon Should I Reach Out?

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You just made a new connection on LinkedIn that would be a great prospect, is it too soon to reach out?

On this episode of The Advanced Selling Podcast, Bryan Neale and Bill Caskey take on that very listener question from Jean-Pierre in the Netherlands. Too soon and you could ruin a connection, too late and you could miss an opportunity.

Bill and Bryan give some thoughts on this situation and they give some indicators they’ve noticed when it’s the right time to reach out and when it’s time to let it be.

Also mentioned in this podcast:

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Episode #529: Managing Your Manager

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What should you do when your Sales Manager doesn’t do things the way you would do them? 

In this first episode of 2019, Bill Caskey and Bryan Neale address a question from the CoVideo mail bag from a listener, who brings up how his manager makes demands on him, referring to a very specific scenario.

Bill and Bryan take this question a little bit broader to the notion of how do you manage your manager, if that’s even possible?

Also mentioned in this podcast:

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Can Your Perspective Change Your Life?

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The #1 reason people reach out to me is because they are struggling with business development, prospecting, lead generation, whatever you’d like to call it they are struggling to get new leads. The reason they are not successful is because they have a faulty perspective.

On this episode of The 2X Podcast, I’ll give you a framework for you to change your perspective on what it means to generate a lead. All of the Top Performers in the sales world have mastered this and you can too.

If you can master this you can go anywhere!

If you like this episode, be sure to share your comments on Twitter with the #2Xlessons

Also mentioned in this podcast:

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Episode #525: Can You Summon the Courage When You Need It?

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In this week’s episode of The Advanced Selling Podcast, sales trainers Bill Caskey and Bryan Neale address the notion of courage.

They play a clip of Brené Brown, who was interviewed by Michael Gervais, on the Finding Mastery Podcast. Brené talks about the number one attribute that people are looking to leaders for, but we think the same thing applies to sales professionals, you have to have courage.

Bill and Bryan give you six areas that they believe courage can come in.

Also, if you haven’t enrolled in our live masterclass on December 13th, go to www.winningthebuyersbrain.com to learn more and to register!

Also mentioned in this podcast:

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Episode #523: My Generation

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On this episode of The Advanced Selling Podcast, Bryan brings up an observation that he has been seeing a lot, the generational differences in the workforce today.

Bill and Bryan discuss the differences and similarities between the generations and how they buy. They give you some tips on how you can interact with any of them, no matter what generation you might fall into.

If you have a question you want answered on the podcast, send us an email at [email protected]. (We love audio if you can record your question!)

Also mentioned in this podcast:

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What Do You Believe?

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Have you ever wondered how we come to our beliefs? Or why they are important to even have?

On this episode of The 2X Podcast, Bill dives deep into your beliefs. The fact is, most people are unclear about what they believe. We are so busy doing, doing, doing, we never actually get clear on what it is we believe in.

Bill gives you the 7 areas around which we must have beliefs and how to get clear on those.

Also mentioned in this podcast:

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